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Return My Package - Doorstep Pickup Service in Alameda
We return your packages so you don't have to. Serving Alameda and the East Bay with convenient, reliable pickup for all your return needs.
Not a fan of forms? Just text/call us at (510) 629-1627 to schedule your pickup.
What Our Customers Are Saying
"Wow, this return package service is a lifesaver!"
Last week, I had a few small UPS returns but zero time to head to the store and wait in line.
I was pleasantly surprised by how smooth and quick the process was – it only took me about five minutes to schedule everything and get my packages ready for return.
⭐️⭐️⭐️⭐️⭐
Paola Claros
Harbor Bay Isle
I had a great experience with Return My Package. The whole process was incredibly smooth and convenient.
"Scheduling was simple, and they picked the packages up right from my home."
I really appreciated receiving the photo confirmations of the return receipts the next day, which provided excellent peace of mind.
️️⭐️⭐️⭐️⭐⭐
Martin Castellanos
Harbor Bay Isle
"Ivonne is professional, organized, prompt, and reliable. "
She goes above and beyond
to respond to any questions or concerns you may have, and is warm, friendly and kind.
The service she is offering will definitely
make my life easier,
and I look forward to her business growing!
️️⭐️⭐️⭐️⭐⭐
Erika Dawn
Central Alameda
Ready to experience it yourself?
How It Works
1
Schedule Your Pickup
Book online or text us directly. Choose from next-day, same-day, or urgent pickup options based on your timeline. We'll confirm your booking instantly.
2
We Come To You
Our friendly driver arrives at your doorstep during your selected time window. Just hand over your package—no need to leave your home or office.
3
We Handle The Return
We safely deliver your package to the appropriate return location (Amazon, UPS, FedEx, USPS, or retailer). You'll receive photo confirmation once it's dropped off.
It's that simple! No more wasting your valuable time standing in line or driving across town. We handle everything from pickup to confirmation.
Service Area
We currently serve all neighborhoods throughout Alameda Island and are expanding to more East Bay locations each month. Our reliable drivers know the area well and can reach you quickly.
  • All Alameda Island neighborhoods
  • Bay Farm Island / Harbor Bay
  • West Oakland (select areas)
  • Jack London Square
  • Coming soon: Berkeley, Emeryville, and San Leandro
Not sure if we serve your area? Contact us via WhatsApp, and we'll let you know right away!
Pricing
Our transparent pricing makes it easy to choose the service that fits your needs and timeline. All prices include pickup from your doorstep and delivery to the appropriate return location.
Payment Options
We offer simple payment options for all our customers:
Cash – Pay at pickup (please have exact change)
Zelle – Pay via Zelle to payments@returnmypackage.com
Venmo/PayPal – Available upon request
Frequently Asked Questions
What types of returns are accepted?
We accept returns to Amazon, UPS, FedEx, USPS, and most major retailers including Target, Walmart, and Nordstrom. We can handle packages up to 30 pounds and standard box sizes. For oversized items, please contact us before booking.
Do I need a return label?
If you have a physical label, just attach it to the package before pickup (or we can print it for $2).
  • If you have an Amazon QR code, you can simply text it to us, email it, or upload it through our service request form. We’ll take your item to the appropriate drop-off location (such as UPS Store, Whole Foods, or Kohl’s), where the QR code will be scanned—no label required.
How will I know my item was dropped off?
We provide peace of mind with our confirmation system. You’ll receive a photo of your package at the drop-off location along with a receipt or confirmation number (when available). Confirmations are typically sent via text or WhatsApp, but we’re happy to send them by email if you prefer—just let us know your preferred contact method.
Why Alameda Residents Love Our Service
Time-Saving
Our customers save an average of 60 minutes per return. No more driving across the bridge, finding parking, or waiting in line. Use that time for what matters most to you.
Environmentally Friendly
By combining multiple returns in our routes, we reduce the overall carbon footprint of return logistics. One driver can handle dozens of returns in a single, efficient route.
Peace of Mind
With our tracking and confirmation system, you'll never wonder if your return was processed correctly. We handle your packages with care and provide proof of delivery.
Meet Special Return Challenges
Island Living Convenience
Living on Alameda Island is wonderful, but it can make returns challenging. Instead of crossing the bridges or tunnels to reach return locations, let us handle the trip for you. Our local drivers know the fastest routes on and off the island.
Limited Mobility Support
We're proud to support seniors and those with mobility challenges. Our service provides an essential lifeline for residents who find it difficult to leave home or carry packages to drop-off locations.
Busy Parent Solutions
With kids in tow, even simple errands become complicated. Schedule a pickup during naptime or after bedtime—our flexible scheduling works around your family's needs.
Work-From-Home Professionals
Don't interrupt your workday for returns. Our drivers can collect packages with minimal disruption to your schedule, allowing you to stay focused on important tasks and meetings.
Ready to Save Time on Package Returns?
Message us via text
For the quickest response, text us at (510) 629 -1627 . We typically reply within minutes during business hours (8am-8pm).
Serving Alameda Island and nearby East Bay neighborhoods.
Questions? Contact us anytime at: info@returnmypackage.com or call/text us.